Alastair Barlow spots that both the global and the UK winners were proposal tools, and asks Eriona Bajrakurtaj whether proposals are really the biggest pain in a firm. Her answer is no, it is still chasing clients for their records, and nobody has come close to fixing it.
That opens out into customer experience as the real differentiator, private equity's indifference to it, and how the audit world has quietly got closer to solving the chasing problem than the bookkeeping world has.
From the episode with Eriona Bajrakurtaj, Alastair Barlow and John Toon.
Digi-Tools in Accrual World is The Loop's weekly accounting tech podcast, hosted by Ryan Pearcy, John Toon, Indi Tatla, Eriona Bajrakurtaj and Ian Gregory.
Full episodes: https://digitoolsinaccrual.world
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